A risk management platform designed in response to the 2022 and 2024 Building Regulation changes. Built initially for residential construction, the MVP helps teams capture risk decisions, stay compliant and replace outdated, manual processes with something far more reliable.

Skip to visuals

Skip to visuals

Skip to visuals

My role

My role

My role

Led the project end-to-end as the sole designer:

  • Facilitated workshops and discovery sessions

  • Defined UX strategy and system architecture

  • Designed UI and developed a comprehensive design system

  • Managed development handover and collaboration

This project focused on translating highly complex, knowledge-dense topics into practical design, while carefully managing scope and ambiguity.

Problem

Problem

Problem

In the wake of disasters like Grenfell Tower, new legislation brought long-overdue improvements to how risk is managed in residential construction. But the industry was unprepared. Outdated processes, unclear guidance and a lack of fit-for-purpose tools left companies struggling to keep up. To avoid costly delays and rejected submissions, teams needed a faster, more reliable way to manage and communicate risk.

Solution

Solution

Solution

An end-to-end risk management tool that streamlines the entire process—from risk identification to generating legislation-ready reports. It enables collaboration across teams, ensures accountability is clearly documented, and maintains full traceability to support compliance and reduce errors.

Understanding

Understanding

Understanding

A true understanding of this complex topic was essential to the design process. Through close collaboration with the founders and detailed workshops, we gained the insight needed to identify key user groups and map their journeys, ensuring the solution effectively addressed real user needs.

Knowledge download

Knowledge download

Knowledge download

To create an effective solution, we conducted in-depth workshops with the founders, who are experts in the risk management field. This hands-on knowledge transfer helped us fully understand what constitutes a ‘safety case’ and the detailed requirements for true compliance. Gaining this insight was essential to ensure the product addressed real-world challenges and met industry standards.

To create an effective solution, we conducted in-depth workshops with the founders, who are experts in the risk management field. This hands-on knowledge transfer helped us fully understand what constitutes a ‘safety case’ and the detailed requirements for true compliance. Gaining this insight was essential to ensure the product addressed real-world challenges and met industry standards.

To create an effective solution, we conducted in-depth workshops with the founders, who are experts in the risk management field. This hands-on knowledge transfer helped us fully understand what constitutes a ‘safety case’ and the detailed requirements for true compliance. Gaining this insight was essential to ensure the product addressed real-world challenges and met industry standards.

Product scoping + ambition

Product scoping + ambition

Product scoping + ambition

Scoping an ambitious product within the founders’ initially self-funded budget required careful prioritisation and strategic planning. We focused on delivering a strong MVP that addressed the core needs of the industry, while intentionally reserving more advanced features and improvements for future phases. This phased approach allowed us to balance innovation with practical constraints, setting a clear roadmap for growth beyond launch.

Scoping an ambitious product within the founders’ initially self-funded budget required careful prioritisation and strategic planning. We focused on delivering a strong MVP that addressed the core needs of the industry, while intentionally reserving more advanced features and improvements for future phases. This phased approach allowed us to balance innovation with practical constraints, setting a clear roadmap for growth beyond launch.

Scoping an ambitious product within the founders’ initially self-funded budget required careful prioritisation and strategic planning. We focused on delivering a strong MVP that addressed the core needs of the industry, while intentionally reserving more advanced features and improvements for future phases. This phased approach allowed us to balance innovation with practical constraints, setting a clear roadmap for growth beyond launch.

User Groups and Journey Mapping

User Groups and Journey Mapping

User Groups and Journey Mapping

From this foundation, we were able to define clear user groups and map detailed user journeys. This process helped us document the actual workflows and essential interactions within the app, ensuring the design aligned closely with how users would navigate and complete their tasks in real-world scenarios.

From this foundation, we were able to define clear user groups and map detailed user journeys. This process helped us document the actual workflows and essential interactions within the app, ensuring the design aligned closely with how users would navigate and complete their tasks in real-world scenarios.

From this foundation, we were able to define clear user groups and map detailed user journeys. This process helped us document the actual workflows and essential interactions within the app, ensuring the design aligned closely with how users would navigate and complete their tasks in real-world scenarios.

Documenting complexity

Documenting complexity

Documenting complexity

To manage the project’s complexity, I created an extensive information architecture map detailing every screen and their connections. This visual framework clarified the app’s structure, helped identify key interactions and ensured a coherent user experience throughout the product.

To manage the project’s complexity, I created an extensive information architecture map detailing every screen and their connections. This visual framework clarified the app’s structure, helped identify key interactions and ensured a coherent user experience throughout the product.

To manage the project’s complexity, I created an extensive information architecture map detailing every screen and their connections. This visual framework clarified the app’s structure, helped identify key interactions and ensured a coherent user experience throughout the product.

Prototyping & ideation

Prototyping & ideation

Prototyping & ideation

The project moved quickly from discovery to high-fidelity design, using detailed mapping to skip wireframes. Early prototypes helped secure investment and early adopter buy-in, while annotated flows documented user journeys and supported clear communication. This approach enabled rapid idea exploration, quick iteration, and tight control over scope and budget.

Accelerated high-fidelity approach

Accelerated high-fidelity approach

Accelerated high-fidelity approach

I moved to high-fidelity design early in the process, as the founders needed realistic, functional visuals to secure investment and build confidence with early adopters. Skipping wireframes was a deliberate choice—made possible by the extensive mapping and information architecture completed during discovery. With the structure already clearly defined, I was able to focus on detailed, production-ready design from the outset.

I moved to high-fidelity design early in the process, as the founders needed realistic, functional visuals to secure investment and build confidence with early adopters. Skipping wireframes was a deliberate choice—made possible by the extensive mapping and information architecture completed during discovery. With the structure already clearly defined, I was able to focus on detailed, production-ready design from the outset.

I moved to high-fidelity design early in the process, as the founders needed realistic, functional visuals to secure investment and build confidence with early adopters. Skipping wireframes was a deliberate choice—made possible by the extensive mapping and information architecture completed during discovery. With the structure already clearly defined, I was able to focus on detailed, production-ready design from the outset.

Detailed Flows + Prototypes

Detailed Flows + Prototypes

Detailed Flows + Prototypes

I created detailed, guided and annotated flows for every key function of the system. These prototypes served multiple purposes: they documented user journeys, helped onboard internal teams, and provided a clear, accessible way to communicate design decisions and functionality to the client.

I created detailed, guided and annotated flows for every key function of the system. These prototypes served multiple purposes: they documented user journeys, helped onboard internal teams, and provided a clear, accessible way to communicate design decisions and functionality to the client.

I created detailed, guided and annotated flows for every key function of the system. These prototypes served multiple purposes: they documented user journeys, helped onboard internal teams, and provided a clear, accessible way to communicate design decisions and functionality to the client.

Failing fast with prototypes

Failing fast with prototypes

Failing fast with prototypes

To keep budget and scope under control, I used high-fidelity prototypes to explore ideas and test usability before committing to development. This allowed us to fail fast, refine the interface through real interaction, and make confident design decisions early. The result was a streamlined, practical UI that stayed within budget while leaving room for more expressive, feature-rich enhancements in future phases.

UI Design & delivery

UI Design & delivery

UI Design & delivery

To meet tight deadlines, I prioritised creating a comprehensive design system upfront. This foundation allowed me to efficiently produce detailed, development-ready designs that covered all necessary components and states. The result was a consistent and polished user interface delivered quickly without compromising quality.

Optimised navigation

Optimised navigation

Optimised navigation

Due to scope constraints and ongoing exploration, the initial diagram-based approach was deferred to a later phase. I revisited the design with a focus on efficiency and usability, resulting in a streamlined tree structure. This allowed users to quickly navigate between all nested sections of a safety case, while still clearly showing dependencies and status. In practice, it delivered a better user experience—faster to use, easier to understand, and better suited to the needs of the MVP.

Due to scope constraints and ongoing exploration, the initial diagram-based approach was deferred to a later phase. I revisited the design with a focus on efficiency and usability, resulting in a streamlined tree structure. This allowed users to quickly navigate between all nested sections of a safety case, while still clearly showing dependencies and status. In practice, it delivered a better user experience—faster to use, easier to understand, and better suited to the needs of the MVP.

Due to scope constraints and ongoing exploration, the initial diagram-based approach was deferred to a later phase. I revisited the design with a focus on efficiency and usability, resulting in a streamlined tree structure. This allowed users to quickly navigate between all nested sections of a safety case, while still clearly showing dependencies and status. In practice, it delivered a better user experience—faster to use, easier to understand, and better suited to the needs of the MVP.

Accountability by design

Accountability by design

Accountability by design

The user system ensures clear accountability through task approvals and evidence verification, tracking responsibility from start to finish. It also supports collaboration, allowing multiple users to contribute within their areas of expertise while maintaining a clear audit trail throughout the safety case.

The user system ensures clear accountability through task approvals and evidence verification, tracking responsibility from start to finish. It also supports collaboration, allowing multiple users to contribute within their areas of expertise while maintaining a clear audit trail throughout the safety case.

The user system ensures clear accountability through task approvals and evidence verification, tracking responsibility from start to finish. It also supports collaboration, allowing multiple users to contribute within their areas of expertise while maintaining a clear audit trail throughout the safety case.

Future-proof Design System

Future-proof Design System

Future-proof Design System

I built a complete design system with structured variables to ensure consistency and scalability across the product. This futureproofed the designs, making it easy to update components or branding at scale, and set a strong foundation for later phases of the product as it grows in complexity and reach.

I built a complete design system with structured variables to ensure consistency and scalability across the product. This futureproofed the designs, making it easy to update components or branding at scale, and set a strong foundation for later phases of the product as it grows in complexity and reach.

I built a complete design system with structured variables to ensure consistency and scalability across the product. This futureproofed the designs, making it easy to update components or branding at scale, and set a strong foundation for later phases of the product as it grows in complexity and reach.

Impact

Impact

Impact

The system successfully secured external funding beyond the founders initial investment and has been well received by prospective clients in and beyond the construction industry. It is now in the final stages of development and due to launch to early adopters. Planned iterative phases will introduce additional features previously scoped, including AI integration to further enhance the system’s utility.

Takeaways

Takeaways

Takeaways

One of the key lessons from this project was quickly grasping a highly complex and unfamiliar domain, which allowed me to become the main knowledge hub for the team. I also developed skills in managing uncertainty and evolving requirements, enabling progress even when project needs were still taking shape.

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